Motor Technician Job in Malta

By | August 23, 2022

Motor Technician Job in Malta

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Motor Technician Job in Malta
Image by u_wxrzsvlivs from Pixabay
               Job Details
Employment Type

Permanent employment

Full time

SalaryRange 1300 – 1500 Euros
Working TimingsDay, Evening, Weekend, Morning
CompanyAUTO SALES LTD
Number of Vacancies02 Vacancies
LocationMalta
Experience1 Year
EducationNot Specific
LanguageEnglish

 

Job Details
Weight HandlingUp to 24 kg
Additional SkillsAddress customers’ complaints or concerns; sanitation and safety procedures;
Work SettingLocal
Work ConditionFast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Hand-eye co-ordination;
Personal SuitabilityAccurate; Team player; Excellent oral communication; Judgement; Values and ethics; Reliability

Skill Requirement:-

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Answers customer questions about services, including when to expect vehicle repairs.
  • Communicating with customers through various channels, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups.
  • Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction.
  • Acknowledging and resolving customer complaints.
  • Knowing our company’s products, services and policies very well.
  • Keeping records of customer interactions, transactions and comments on the company’s CRM system.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
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